Pocket Returns & Exchanges
We offer a 30-day return policy on all electronics to ensure you are completely satisfied with your tech. Items must be returned in their original packaging with all included accessories and documentation.
Initiate Your Request
Log in to your Pocket account and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original box, ensuring all cables and manuals are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the hardware, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing