Frequently Asked Questions
Everything you need to know about shopping with Pocket Electronics.
How long will it take for my device to arrive?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for urgent orders. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do your electronics come with a warranty?
Yes, all products purchased through Pocket include a standard 12-month manufacturer warranty covering technical defects. We also offer extended protection plans at checkout for added peace of mind.
What is your return policy for opened items?
We offer a 30-day return window. If the item is opened but in like-new condition with all original packaging, you are eligible for a full refund. Please note that a restocking fee may apply for damaged packaging.
Are the products sold on Pocket authentic?
Absolutely. Pocket is an authorized retailer for every brand we carry. All items are 100% authentic, brand new, and sourced directly from the manufacturers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for higher-priced electronics.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.